Restore responses

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I mistakenly deleted a set of responses when trying to filter out those that answered in a particular manner.  The online instructions to restore them shows the following, but my screen has NEITHER the check box at the left NOR the undo arrow at the right, so I am unable to restore them individually or in bulk.  Please advise.

Restore Deleted Response

Let’s face it, we all make mistakes sometimes and if you accidentally delete a response, it’s easy to restore it!

Click the Show Responses: Deleted option above the response grid, then find the response you want to restore. Click the undo arrow to the right of the response and say OK when prompted. That’s it, the response is restored!

Lola Gill answered
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    Lola Gill 6.70K Rep.

    My first hunch is that your user login is restricted in what you can do with responses. Certain user roles do not permit modifying responses (restoring I believed would be included).

    You may want to check with one of your account administrators to make sure. They should be able to restore these for you or give you the permission to do so.

    Aside from that, it may be that you are using a restricted browser that is preventing certain icons from loading properly.

    I hope this gives you some ideas!

    Lola Gill answered
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