I accidentally deleted a survey. There are very clear instructions about restoring deleted surveys, but they aren’t working. Any advice?
I have the free account, and I’ve deleted two surveys, one of which was a mistake, and I want to get it back. However, I don’t see the “deleted” folder under my surveys list. Yet there’s a (3) that shows up after I hover over the “All Surveys” link to the left of my surveys. I’m guessing the 3 is there to show the surveys I’ve had in total. How can I get to the folder of deleted surveys?
Dominic, That’s EXACTLY what it was!! Thanks so much. I am happy to know why the directions weren’t working for me. TGIF. Karen
If you are on a free account, there is a limit of three surveys – if you already have three surveys in your account you would not be able to restore a survey to be the fourth.
I’m not sure if that is what you are running into but I thought I would mention it just in case.
Hope this helps!