How to restore data when delete some questions in a survey

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I deleted some questions in a survey then my data was lost when I export a report.

Could you please help me to restore my data

Admin - SurveyGizmo answered
    1

    Hi Nalinee,

    I have flagged your posting for the attention of SurveyGizmo Support.  It is possible that one of the other SurveyGizmo users on the Community Forum might be able to help you, it seems that your request is directed to Support.

    If you want to, you can contact SurveyGizmo Support yourself.  You can review the documentation for details – https://help.surveygizmo.com/help/surveygizmo-support-hours

    Jim W (Moderator) answered
      0

      Hi Nalinee,

      Thank you for posting on the SurveyGizmo Community forum. I’m sorry for the trouble!

      When you delete a survey question, data that was collected via that question is removed from reports and exports.

      However, you have the option to restore survey questions via the Restore link on your survey’s Build tab:

      https://help.surveygizmo.com/help/restore-deleted-questions

      Once your questions are restored, the associated data will be available again in reports and exports. Going forward, you might consider disabling survey questions, rather than deleting:

      https://help.surveygizmo.com/help/disable-questions-and-options

      If you run into any trouble with this, please don’t hesitate to reach out to our Support team as they will be able to troubleshoot your survey directly:

      https://help.surveygizmo.com/help/surveygizmo-support-hours

      I hope this helps!

      David Domagalski
      Documentation Specialist | Customer Experience
      SurveyGizmo | http://surveygizmo.com

      Admin - SurveyGizmo answered
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