Why are my responses not being tabulated in the standard report?

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I can see them in the old (deprecated report) and until a few hours ago they showed up in the standard report, as well. The standard report comes up with the message “Looks like you don’t have any responses yet.” All I am filtering out are test responses (and nothing changes when I remove that filter). I can view the individual responses, no problem.

Any ideas?

Lola Gill answered
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    Lola Gill 6.78K Rep.

    Hi Lee!

    I might suggest reaching out to SurveyGizmo Support – they can take a look at your report and determine what might be causing this data display problem in the report and troubleshoot if needed.

    One thing that I can suggest is trying to create a new report to see if this resolves the problem.

    You can contact Support via chat:

    https://help.surveygizmo.com/help/surveygizmo-support-hours#chatting-with-a-support-hero

    or send in a ticket to support@sgizmo.com

    Lola Gill answered
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