We sent an out an email campaign for our survey. We would like to check the response rate. However, I don’t see that information in the reports or anywhere else. Where can we access that information?
There are two basic options:
1] The EMAIL CAMPAIGN STATISTICS element that can be inserted into a standard report. This provides a good overview,of the campaign. See the SurveyGizmo documentation for details – https://help.surveygizmo.com/help/email-campaign-statistics
2] You can export the campaign statistics to an Excel spreadsheet. See the SurveyGizmo documentation for details – https://help.surveygizmo.com/help/monitor-contacts