How can we see the response rate for an email campaign?

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Hello,

 

We sent an out an email campaign for our survey. We would like to check the response rate. However, I don’t see that information in the reports or anywhere else. Where can we access that information? 

Jim W (Moderator) answered
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    There are two basic options:

    1] The EMAIL CAMPAIGN STATISTICS element that can be inserted into a standard report.  This provides a good overview,of the campaign. See the SurveyGizmo documentation for details – https://help.surveygizmo.com/help/email-campaign-statistics

    2] You can export the campaign statistics to an Excel spreadsheet.  See the SurveyGizmo documentation for details – https://help.surveygizmo.com/help/monitor-contacts

    Jim W (Moderator) answered
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