I am trying to reset my password


I am using the forgot my password feature.    The app tells me it is sending an email so I can reset the password.  However I am recieving the email.   I have verified the email address on the account. 

Lola Gill answered
    Lola Gill 6.93K Rep.

    Sorry, I may have sent you an answer to another Community post earlier – my apologies (since deleted).

    Are you still unable to receive the password reset emails? Sometimes these types of emails may end up in a spam folder or get held up in a queue and take a little longer. If you are still having trouble, I suggest emailing hello@surveygizmo.com.

    I hope this helps clarify!

    Lola Gill answered


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