[Solved] Reports – Upgrade Account Now, Access to Data?

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Hi There, 

Wondering if we update our account from Basic to Pro now, even after we have closed a survey, if we’ll still be able to access a report that lists individual response data (IP address, etc). 

Thanks!

savannah asked

    Best answer

    0

    Hi Savannah,

    You will absolutely be able to access those reports after upgrading your account. By upgrading your account, you will only be making more features available to you!

    I hope this helps!

    Chris

    Chris - SurveyGizmo answered
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      Hi, sorry that this isn’t really what you’re talking about, but it won’t let me post my own question separately.  I’m trying to upgrade so i can use a custom style (to make my survey more school-spirit-y) but when I put my card number in it tells me to confirm my details and try again.  I know I put it in right, what else can I do?  i really need to get the survey out in the next week…

      sweetcaroline2702 answered
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