Help ~ All of my reports are stuck Loading

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We selected Survey Gizmo because of their awesome reporting features, but lately they seem to consistently have issues.  I have a weekly report scheduled to go to all Senior VPs and this week it sent, but the they can’t run it with the link, and when I try to run it, I get this error:  

504 Gateway Time-out

The server didn’t respond in time.

 

It does not have a lot of data on it.  Does anyone else have this issue?  The rest of my internet appears to be fine and I tried both Chrome and IE and no luck.

 

Lola Gill answered
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    Lola Gill 6.75K Rep.

    Hi Sheila,

    SurveyGizmo just posted on their status page (It looks like SG is aware and working to get performance restored):

    http://surveygizmo.statuspage.io/

    Sheila Bloom commented
      • Hey, thanks for that link. I was looking on the Known Issues page and didn’t know about that one. I can just monitor it there now, I guess that is also why they’re taking forever to answer chat! You’re awesome! Thanks!

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