[Solved] Reports aren’t working, they just hang in the processing page.


Just thought you should know.

Craig Bain asked

    Best answer


    Hi there!

    We had an issue early this morning that was causing a delay in the way exports were loading. That particular problem has been resolved. If you are still experiencing a delay, please reach out to us via email at: support@sgizmo.com or via Chat so we can assist you. Thank you and please let us know if you have any other questions. We are happy to help!


    As always, we are happy to be of service.  Have a rocking’ day!


    Tawnee - SurveyGizmo answered

      I have the same problem, both with exports as reports.
      The whole day (European time) already…

      It gives me the messages:

      • Preparing report…
      • Preparing report (it may take up to 55 minutes)

      But after one hour of waiting, it still is ‘preparing’.

      Hanne Stynen answered

        I mean exports, please delete someone else has mentioned it.


        Craig Bain answered


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