I have several survey items that are part of different measures (i.e. Employee Engagement, Job Satisfaction, Organizational Commitment). Is there a way to combine items 1-12 to develop scale scores for the reporting?
For example, I’m looking to filter my data by demographics (department, state, etc.) and then show the Engagement levels for that demographic.
There is no “off-the-shelf” function that would do this within SurveyGizmo. If your account allows it, you could setup a custom script that would obtain a respondent’s answers (sgapiGetValue) and calculate a score, This value could then be entered as the answer to a hidden question (sgapiSetValue).
If you account does not allow for custom scripting, you can export the response data to MS Excel to do the necessary calculations and filtering. My team would probably prefer this option, since it allows us to see the numbers and gives us greater confidence in the results.
These codes make no sense for what I am trying to do! This is the worst customer service I have experienced, can’t somebody tell me how to do what I want to do when I pay hundreds of dollars a month?