I’ve created my report, but it won’t fully download – gets to 21% regardless of whether i do PDF or Word? Any ideas?
Hi Mary, yes I am – I can view the report but can’t create a PDF version of it,it keeps sticking at 21%.
I’ve had this issue a few times, especially with the new Standard report. I forget what the specific issue was, but Survey Gizmo support was able to create a copy of the report and got it working. So first, try to copy the report and see if the copy acts the same way. If it does, then email support directly and have them look at that report.
Hope that works for you.
Hi Damian, Are you still experiencing issues?