I have replaced a logo in the style editor but it hasn’t changed in the survey link


I places a test logo in the style editor and tested the link and the logo appeared.  I have since changed the logo and when I test the link the old logo remains and is not updated.

Jim W (Moderator) answered

    Hi Craig,

    It is not clear in your posting, but I am assuming that you changed a style template and then applied those changes to a survey.  Our first step in this type of problem would be to clear our caches.

    SurvetGizmo has a function for clearing its link caches.  You can get details at https://help.surveygizmo.com/help/clear-link-caches.

    It is also possible that your browser is showing you a cached version of the survey.  You can either refresh your view or clear your browser cache (https://help.surveygizmo.com/help/clear-cache-and-cookies).

    If this does not help it would be useful to know the exact sequence of the changes you made and in what section of SurveyGizmo they were made.


    Jim W (Moderator) answered


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