[Release Notes] November 25th – December 17th

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[Release Notes] November 25th – December 17th

Improvements

[Account Downgrade] – We updated the process for transitioning from a paid to free account.

[Contact Management] – We added the ability to permanently remove contact data from campaigns.

[Licenses] – We improved the user experience in being able to add licenses.

[User Management] – We added the ability to permanently remove user data from user management.

Fixes

[Open Text Analysis] – We corrected an issue where the option to filter responses within open text analysis wasn’t always visible.

[Password Reset] – We corrected an issue where account administrators were logged out upon resetting the password of another account user.

[Password Reset] – We corrected an issue where the password attempt lockout was still active upon having since successfully logged in.

[Password Reset] – We corrected an issue where password resets would always apply to the existing logged in user.

[Phone Support] – We corrected an issue where the phone support number and access code wasn’t always being returned between the hours of 4p-6p MT.

[Security & Compliance] – We corrected an issue where users may have not been automatically disabled after a period of inactivity.

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