maybe someone’s able to help me. I have a ranking grid in the survey, but it is okay to prioritize only 2 or 3 out of about 6 options. Therefore, I chose the option “If answered, minimum answers required” and set it on minimum answer = 1.
It works fine when I access the survey on desktop but it doesn’t work on mobile devices. When the question is required all options have to be ranked on a mobile device.
is there a solution for this?
Thanks to all!
It’s tough to say what might be causing the issue without taking a look at your survey/question set up – it might be worthwhile to reach out to SurveyGizmo’s Support team as they will be able to take a look at your survey and troubleshoot directly:
Hope this helps!