Ranked Grid doesn’t work on mobile


Hi all,

maybe someone’s able to help me. I have a ranking grid in the survey, but it is okay to prioritize only 2 or 3 out of about 6 options. Therefore, I chose the option “If answered, minimum answers required” and set it on minimum answer = 1. 

It works fine when I access the survey on desktop but it doesn’t work on mobile devices. When the question is required all options have to be ranked on a mobile device.

is there a solution for this?

Thanks to all!


Modara answered

    It’s tough to say what might be causing the issue without taking a look at your survey/question set up – it might be worthwhile to reach out to SurveyGizmo’s Support team as they will be able to take a look at your survey and troubleshoot directly:


    Hope this helps!

    Dominic Sharpe answered


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