It appears to be a bug, but my radio button grids on mobile have the column headers repeated before asking the question. So first you have dissatisfied, neutral, satisfied (etc.), then you have the aspect (row value) followed by the dissatisfied, neutral, satisfied again but this time you can choose which one you want to select. How do I fix this? It appears to be a bug.
Thanks in advance,
I will reach out to in a support case. You’ll see an email shortly!
SurveyGizmo Customer Experience Team
Thanks. I noticed the problem was only on the testing page, not on actual mobile phones. So it’s kind-of solved, although you might want to have a look at that.
Your posting seems to be directed at SurveyGizmo Support, so I have flagged your posting for their attention. You can contact them yourself at https://community.surveygizmo.com/email-a-support-hero/
The Community forum is made up of other SurveyGizmo users who are willing to share their knowledge and experience to help other users. Someone else may have encountered and solved this problem, but I think that your best option is with Support.