Questions and choices invisible in “preview” and “style”

0

Hello,

 

I try to display my survey in “preview” and “style” but the questions and the choices are invisible :

.

 

Url of the survey : https://app.surveygizmo.com/builder/build/id/2744448

 

Thank you for your reply.

 

Jacob H (Moderator) answered
    0

    Dominic, great options to look through.

    Along the same lines as the theme, I would check what color you have the text set to inside the Style tab as it may possibly be the same color as your background.

    Jacob H (Moderator) answered
      1

      You have asked your question on the Community forum and as such other community users do not have access to your survey.

      Having said that, the issue that you have presented may be related to one of the following items:

      • viewing a language version of your survey that does not contain translations for all items – do yo have multiple language versions for your survey? If so, are all items translated?
      • Using a theme that was built using SurveyGizmo’s old theme builder – is your survey using an old theme? When you go to the Style page, do you see any messaging about the survey using a deprecated theme?

      I hope this gives you a couple things to explore.

      Dominic Sharpe answered
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