When I went to build a new survey today by adding elements from my Question Library, I noticed that the individual questions getting added to my survey were completely different from what they should be. Took a look at my Question Library and found that all of the elements are broken; none of them contain the original questions I used when I created the library element.
I did a search of SurveyGizmo Help and didn’t see any info about changes to the Question Library that would have broken existing elements. Is this a bug? Do I need to (painfully) re-create my Question Library?
I just checked my libraries and they all in chaos. Questions have been replaced byu entirely unrelated ones. It ewould appear that when you add questions it adds Q#x from Survey Y. Idf you then go into Survey Y again and change the order, it screw up the library.
Yes I want my question library redone as a matter of urgency and 2 I want it made clear in the documentation that this will happen. 3 I want it fixed!
Thank you for contributing to the SurveyGizmo Community. I apologize for the trouble with your Question Libraries. This is an issue that our engineers can typically assist with via a workaround (the workaround does involve ‘collections’ being split into individual elements).
Please contact email@example.com if you are continuing to experience these problems and would like to explore the workaround option.
Thank you again for posting to the Community!
Survey Explorer & Documentation Specialist
SurveyGizmo | http://surveygizmo.com