Question in build section not appearing in final survey


Star rating grid question in build section not appearing in final survey after deleting the only row heading ‘Row 1’ – I didn’t need this header, but after deleting it, while the question remains in the build section, it doesn’t appear in the survey when I open the link in the Share section. How do I get it to appear again. I have 6 translations which I would prefer not to have to do all over again – so I would prefer to avoid having to delete the question and start it from scratch. Thanks


Community Admin answered

    @Cheryl ,

    You need to have at least one row and one column in order for the star rating question to display as it is a grid question. Sometimes I see customers use the text “Rating” in either the column or row header. If you wish to display nothing you can add the HTML for a space and this will allow you to save and have no text display in these fields. The HTML for a space is like so:  

    I hope this helps!

    Bri Hillmer
    Documentation Coordinator
    SurveyGizmo Customer Experience Team

    Community Admin answered


      Question stats

      • Active
      • Views1461 times
      • Answers1 answer
      • Followers1 follower