Star rating grid question in build section not appearing in final survey after deleting the only row heading ‘Row 1’ – I didn’t need this header, but after deleting it, while the question remains in the build section, it doesn’t appear in the survey when I open the link in the Share section. How do I get it to appear again. I have 6 translations which I would prefer not to have to do all over again – so I would prefer to avoid having to delete the question and start it from scratch. Thanks
You need to have at least one row and one column in order for the star rating question to display as it is a grid question. Sometimes I see customers use the text “Rating” in either the column or row header. If you wish to display nothing you can add the HTML for a space and this will allow you to save and have no text display in these fields. The HTML for a space is like so:
I hope this helps!
SurveyGizmo Customer Experience Team