[Solved] Quarantined Responses NOT being removed from Reports – PRO LEVEL

0

I have quarantined many responses utilizing the data cleaning tool.  The count is over 100. Whenever I Export (i have logged in, out, in, etc) the export is 16 items.

 

I have also confirmed that all 100+ are making their way into my reports (manually deleting and looking at quota go down).

 

I’m utterly confused.

 

GOAL: Successfully export all QUARANTINED

GOAL: RUN REPORTS WITH QUARANTINED records removed, which should be automatic.

Thanks

Ian-SurveyGizmo selected answer

    Best answer

    0

    Hey Kathryn,

     

    Since this can get pretty specific to your account I am going to create a ticket and follow up with you there. We can continue this conversation in the ticket.

     

    Thanks,

    Ian Rosenstein

    Ian-SurveyGizmo selected as best answer
      ×

      Login

      Question stats

      • Active
      • Views317 times
      • Answers1 answer
      • Followers1 follower