[Solved] Quarantined Responses NOT being removed from Reports – PRO LEVEL


I have quarantined many responses utilizing the data cleaning tool.  The count is over 100. Whenever I Export (i have logged in, out, in, etc) the export is 16 items.


I have also confirmed that all 100+ are making their way into my reports (manually deleting and looking at quota go down).


I’m utterly confused.


GOAL: Successfully export all QUARANTINED

GOAL: RUN REPORTS WITH QUARANTINED records removed, which should be automatic.


Ian-SurveyGizmo selected answer

    Best answer


    Hey Kathryn,


    Since this can get pretty specific to your account I am going to create a ticket and follow up with you there. We can continue this conversation in the ticket.



    Ian Rosenstein

    Ian-SurveyGizmo selected as best answer


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