Problem using offline mode on iPad

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Hello

I have followed the instructions at http://help.surveygizmo.com/help/article/link/offline#creating-and-downloading-your-offline-link.

After I follow the instruction:

“Taking Your Surveys Offline

Now that you’ve downloaded your survey to your device and bookmarked it, go ahead and turn off your internet connection.”

When I turn off my internet connection I get a “Safari cannot open the page… because your iPad is not connected to the Internet” message.

I have seen a response that suggest I need to Remove the ‘https:’ from the path to the image in the source code. How do I do this?  

Lola Gill answered
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    Lola Gill 6.70K Rep.

    I don’t think this would be related to the https for the image, but I suppose I could be wrong (I haven’t personally run into that issue).

    In my experience, when I have encountered trouble with offline surveys, it was an issue with an incompatible feature that I was using (almost every time).

    SurveyGizmo has a comprehensive compatibility list here:

    https://help.surveygizmo.com/help/article/link/offline#supported-devices-browsers-and-surveygizmo-features

    I’d be curious if it did have something to do with the image (perhaps you have worked around this since posting).

    Hope this is helpful for you!

    Lola Gill answered
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