Problem with exporting data into CSV, Excel, and SPSS reports

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Is anyone one else having difficulty exporting data into CSV, EXCEL or SPSS. We have been unable to do this for several days which is a major issue for us. Suveygizmo says its a bug in their system and they are working on it. But here they say all systems operational. Wondered if anyone else has this problem.

Angel Horton commented
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    @all : We’ve fixed up several issues with data exports. These are covered in the below release notes:

    https://community.surveygizmo.com/questions/question/release-notes-february-25th-march-1st/

    If you are still having issues please contact our support team so that they can sort out the trouble!

    Bri Hillmer
    Documentation Coordinator
    SurveyGizmo Customer Experience Team

    Community Admin edited answer
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      We haven’t been able to get Excel downloads in over a year with our white labelled survey. 

      nsmith answered
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        Same problem here! Thought I was the only one.

        cecilia gentil90 answered
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          Yep, we’re having the same problem. I plan to call tomorrow and hope SurveyGizmo has an update on the situation!

          studentaffairs answered
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