Is anyone one else having difficulty exporting data into CSV, EXCEL or SPSS. We have been unable to do this for several days which is a major issue for us. Suveygizmo says its a bug in their system and they are working on it. But here they say all systems operational. Wondered if anyone else has this problem.
Yep, we’re having the same problem. I plan to call tomorrow and hope SurveyGizmo has an update on the situation!
@all : We’ve fixed up several issues with data exports. These are covered in the below release notes:
If you are still having issues please contact our support team so that they can sort out the trouble!
SurveyGizmo Customer Experience Team
We haven’t been able to get Excel downloads in over a year with our white labelled survey.
Same problem here! Thought I was the only one.