Is anyone one else having difficulty exporting data into CSV, EXCEL or SPSS. We have been unable to do this for several days which is a major issue for us. Suveygizmo says its a bug in their system and they are working on it. But here they say all systems operational. Wondered if anyone else has this problem.
Yep, we’re having the same problem. I plan to call tomorrow and hope SurveyGizmo has an update on the situation!
Same problem here! Thought I was the only one.
We haven’t been able to get Excel downloads in over a year with our white labelled survey.
@all : We’ve fixed up several issues with data exports. These are covered in the below release notes:
If you are still having issues please contact our support team so that they can sort out the trouble!
SurveyGizmo Customer Experience Team