Problem with exporting data into CSV, Excel, and SPSS reports


Is anyone one else having difficulty exporting data into CSV, EXCEL or SPSS. We have been unable to do this for several days which is a major issue for us. Suveygizmo says its a bug in their system and they are working on it. But here they say all systems operational. Wondered if anyone else has this problem.

Angel Horton commented

    @all : We’ve fixed up several issues with data exports. These are covered in the below release notes:

    If you are still having issues please contact our support team so that they can sort out the trouble!

    Bri Hillmer
    Documentation Coordinator
    SurveyGizmo Customer Experience Team

    Community Admin edited answer

      We haven’t been able to get Excel downloads in over a year with our white labelled survey. 

      nsmith answered

        Same problem here! Thought I was the only one.

        cecilia gentil90 answered

          Yep, we’re having the same problem. I plan to call tomorrow and hope SurveyGizmo has an update on the situation!

          studentaffairs answered


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