Pro-rated refund?

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Is there a prorated refund if I downgrade my account to free in the middle of the account subscription and i have already paid the year in advance? Thanks.

Dominic Sharpe answered
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    Hi,

    You might consider reaching out to SurveyGizmo’s billing team for more information about your account specifically: billing@sgizmo.com

    Other SG users in this Community forum may have some experience with this topic, but in case no one chimes in, SG billing team will be able to help out.

    Hope this helps clarify!

    Dominic Sharpe answered
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