Private Domain

0

Hi!

I have my private domain configured. It appears to be working but I can’t seem get around “/S3” at the end of the URL for my survey.

I would like my private domain to point directly to my survey. I was planning to print the domain on some marketing materials to alert my customers of the survey.

Would be easier for end user to type in:

feedback.mycompany.com VS feedback.mycompany.com/S3

Is there any way around this?

Thanks!

Jim W (Moderator) answered
    1

    Hi Jason,

    1] The only way around that I can see is if you sent out a link to a page that redirected your respondents to your survey (http://www.tutorialspoint.com/javascript/javascript_page_redirect.htm).

    2] The /S3 should not be the end of the survey URL.  You need to add some additional text to specifically identify your survey (feedback.mycompany.com/s3/2016survey).  If a respondent clicks on feedback.mycompany.com/s3 they will be directed to a “Survey Not Found” page.

    Do people still type in URLs? That is not very user friendly.

    Jim W (Moderator) answered
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