Private domain does not work for customized links

0

Yesterday, I setted up CNAME Record in our domain manager site, following indications from SG documentation.

In SHARE -> CUSTOMIZE THIS LINK, I selected PRIVATE DOMAIN for our link but it does not work.

Neither works when I select A TRACKING LINK and select ADVANCED SETTINGS for customized links (everyoune gets unique links).

Fabio Fonseca Urrea answered
    • Question – did you add the domain name to your account? ACCOUNT > ACCOUNT SETTINGS > DOMAINS > NEW PRIVATE DOMAIN?
      Your message does not mention this step and I don’t want to make any assumptions.

    0

    Hi Jim.

    Here is the image. What am I doing wrong?

    Thanks.

    Fabio Fonseca Urrea answered
      0

      Yes, I did. In fact, there are two private domains, neither work when I tested them. Can I send to you an image of our domain manager with configurations?

      Jim W (Moderator) commented
        ×

        Login

        Question stats

        • Active
        • Views477 times
        • Answers2 answers
        • Followers1 follower