I have included a logo onto my survey however when I download a copy and include “logo ” without theme , the logo does not appear on the survey?
Hmmm, it’s a bit difficult to say as we don’t have access to your survey. Did you add the logo to your survey as a logo via the Style page? Or did you add an image to the survey via the Build page?
If you added the image via the Build page, SurveyGizmo will not consider that as a logo, but rather just as an image.
If you add a logo via the method described in this article:
it should come through in the PDF with the settings that you applied.
Hope this helps!