Permanently deleting a survey

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I am an administrator and have tried working through the instructions about how to permanently delete a survey. All good until I get to the step where you enter your password and select the red button “Permanently delete selected survey” Nothing seems to happen – it just sits there!

Has anyone deleted a survey succesfully? If you have, could you please let me know what is supposed to happen at this stage. Thank you!

 

Community Admin answered
    • I don’t have a solution but the same thing seems to happen to me when trying to permanently delete a response. At point of selecting the ‘Review Responses’ button the page just sits their and displays turning cogs.

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    @Roberta and@Ben : Thank you for reporting this. It looks like we’ve replicated this issue in another account and have documented the issue for our development team. I’ll follow up here when I have an update!

    Bri Hillmer
    Documentation Coordinator
    SurveyGizmo Customer Experience Team

    Community Admin answered
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