[Solved] People are completing the survey but responses are not showing. HELP!

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Respondent are filling the survey but I am not able to see the results, please help asap.

Anil Pathak asked

    Best answer

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    Just received this: 

    Thanks so much for your email. I believe our response processing is backed up. Not to worry! No data has been lost, it’s just not showing up yet. All resources are looking into this issue and it should be fixed very soon. I’m so very sorry for the inconvenience!

    Thank you for your patience!

    Holly White, Survey Fire Dancer

    Nick Karrasch commented
      • Thanks so much for sharing this so quickly! We’re about to make a post on this as well as send out a status.io email. The URL to that is https://surveygizmo.statuspage.io/
        Cheers!

      • Hi, we had a similar issue in one of our questionnaires. Google analytics show that a participant has passed, but we couldn’t find it anywhere in the Results tab. It’s been about 7 hours and data still haven’t shown up. Please help.

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      Same issue here, looking for updates. Glad to hear no data will be lost, but still concerned. Thanks!

       

      kdemmien answered
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        Any idea, when it is going to start showing the results.

        Anil Pathak answered
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          Holly 2.18K Rep.

          Here’s the link to our Community Post and our status.io page!

           

          https://community.surveygizmo.com/questions/question/known-issue-response-processing-is-a-little-backed-up-at-the-moment-new-responses-may-not-be-showing-up-right-away/

           

          https://surveygizmo.statuspage.io/

           

          Thanks for your patience!

          Holly White, Survey Fire Dancer!

          Holly answered
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            I have the same one!!!! PLEASE HELP ASAP!

            Dmitry Dumkin answered
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              I have the same problem, please asap a sollution

              Andre Klok answered
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