[Solved] Pause Account


Dear SurveyGizmo Team–


We would like to pause our account because we are not doing any surveys in the near future. Can I just downgrade to a free account and still keep the data from previous surveys? Or are they going to be deleted?

Appreciate your help.




Alex Kreikenberg asked

    Best answer


    Hi Alex,

    You’re correct; you can downgrade your account to the Free level and your surveys will be preserved.  You can even still run them, but you should be aware of the features that will go dormant while on the Free level.  Here are notes on downgrading:


    Topper Shull answered


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