If I paid annually and delete my account does it run until the end of the year?

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Harvard90 13 Rep.

I have an annual license which I believe I cannot reduce to a shorter period. If I cancel this account now does my access run until the end of the year or is it suspended immediately / changed to free? 

Community Admin answered

    3 answers

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    Community Admin 1.48K Rep.

    @Harvard90 : In all cases a canceled or deleted account is processed immediately regardless of payment.

    Bri Hillmer
    Documentation Coordinator
    SurveyGizmo Customer Experience Team

    Community Admin answered
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      Harvard90 13 Rep.

      Oh my apologies. Thank you for sending it on. 

      Jim W (Moderator) commented
        • Jim W (Moderator) -

          No apology necessary. Glad that I could help. There is an email address for Billing that is available to the ADMIN of your account.

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        Jim W (Moderator) 10.85K Rep.

        Thanks for posting to the Community Forum.  However, your questions seems to be directed at SurveyGizmo and not your fellow SurveyGizmo users, so I have flagged your posting for their attention.

        Jim W (Moderator) answered
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