If I paid annually and delete my account does it run until the end of the year?


I have an annual license which I believe I cannot reduce to a shorter period. If I cancel this account now does my access run until the end of the year or is it suspended immediately / changed to free? 

Community Admin answered

    @Harvard90 : In all cases a canceled or deleted account is processed immediately regardless of payment.

    Bri Hillmer
    Documentation Coordinator
    SurveyGizmo Customer Experience Team

    Community Admin answered

      Oh my apologies. Thank you for sending it on. 

      Jim W (Moderator) commented
        • No apology necessary. Glad that I could help. There is an email address for Billing that is available to the ADMIN of your account.


        Thanks for posting to the Community Forum.  However, your questions seems to be directed at SurveyGizmo and not your fellow SurveyGizmo users, so I have flagged your posting for their attention.

        Jim W (Moderator) answered


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