Page Logic not populating correct questions/page

0

The page logic is not allowing the correct question to populate..

 

This question has display logic

Show if: (#1 Question “What product is this request for?” is one of the following answers (“Aftermarket – Journey”,”Franchise Dealer- Service NXT”,”Franchise Dealer- Sales NXT”,”Mercedes-Benz – Engage”) AND #2 Question “What changes are you requesting today?” is one of the following answers (“Custom Coupon Request”))

The page should route to page 24 – but doesnt –  can you assist

Jim W (Moderator) answered
    0

    Hi Erick,

    Can you please clarify – your posting refers to both page logic and question logic.  However, if you want a survey respondent to be directed to a specific page then you should be using skip logic.  See the SurveyGizmo documentation for details – https://help.surveygizmo.com/help/set-up-skip-logic

    BTW – you should be aware that you posted your message to the Community Forum.  This is an online space where SurveyGizmo users hare their time and expertise with other users who are facing technical challenges.  If your attention was to contact SurveyGzimo Support, there are other contact options that you can use.

    Jim W (Moderator) answered
      ×

      Login

      Question stats

      • Active
      • Views100 times
      • Answers1 answer
      • Followers1 follower