[Solved] Package Renewal


Hi, could anyone please advise what a renewal of subscription will be like. Will SurveyGizmo automatically renew our package? Would we get notification before the current package will be expired and how long before the expiration will we be notified?

Jim Wetherill selected answer

    Best answer


    They will not automatically renew your subscription.  We started getting pop-ups on our SurveyGizmo login screen several weeks before our renewal was due that counted down the days left on our subscription.

    If you have admin rights to your account, you can open the ACCOUNTS > BILLING tab and review the invoice due date once it has been posted.

    Jim Wetherill selected as best answer


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