Open End Responses Cut Off

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I exported the excel (.csv) file and when I opened it I noticed that responses were cut off.  I did not set any min or max values as to let the respondent write as much as they wanted.

Why does it cut off in the export file and am I able to get the full responses back or are they lost? =/

Lola Gill answered
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    Lola Gill 6.75K Rep.

    Hmmm, does the ‘x’ characters refer to a specific character count? Since I’m not able to see/troubleshoot your survey it’s a little difficult to say what might be happening.

    You might consider reaching out to SurveyGizmo Support if you haven’t resolved this yet on your end:

    https://help.surveygizmo.com/help/article/link/surveygizmo-support-hours#emailing-a-support-hero

    Lola Gill answered
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      I am seeing after x number of characters.  I also tried exporting it in a word file and the same thing happened.

      Sue Ferrar answered
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        Lola Gill 6.75K Rep.

        Are you seeing this cut off for all responses? If so, is it happening at a certain place every time (for example, after 100 characters)?

        I don’t think this is a data loss issue, more likely it is a display problem in the excel file – I’d be curious if you are seeing any patterns.

        Lola Gill answered
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