Offline Mode Numbering Issues


Hi all,

I have a survey with various pages and questions that do or do not show up depending on your answer to the first question (logic). While a couple questions are exempt from numbering, the rest of them have dynamic numbering (depending on which other questions do or do not show up for that response).

I just checked and the numbering is working correctly for online mode, but in Offline Mode, it is not working (even though I just now downloaded the Offline Mode link) — many questions that are supposed to have numbering simply do not have a number show up.

So for example, if I am supposed to have questions #1, #2, and #3, for some reason they are showing up as #1, then a non-numbered question, then #2 (then proceeding from there). I cannot find any setting that would adjust this and am wondering if it may be a bug and/or if others are experiencing the same problem. Any advice?

I am on a Legacy account. I have used Offline Mode before with no issues like this, for this survey and for others. Thanks in advance!

Community Admin answered

    @Craig : Please reach out to our support team with your survey details so that they can investigate and get this sorted for you!

    Bri Hillmer
    Documentation Coordinator
    SurveyGizmo Customer Experience Team

    Community Admin answered


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