Ny notifications



I have have 3 surveys running for 3 lodges/hotels. I have more to create for more properties. But the notifications are not working. I have reset them many times, it may well be me making the mistakes

I want an alert when a survey is uploaded

I want an alert when the guest agrees to signing up for a TA review (and it to include their email address)

I want an alert when they sign up for our newsletter (and it to include their email address)

I want an alert when we get a negative review.

Can you look at how I have set these surveys up and tell me what I am doing wrong?

Content edited by Community Moderator



Dominic Sharpe answered

    Hi Emma,

    Other users in the Community do not have access to your account and cannot troubleshoot the setup of your survey.

    Having said that, you may want to review the following documentation about Send Email notifications and logic:


    If you need someone to review the setup of your survey, you may consider reaching out to SurveyGizmo Support directly:


    Hope this helps!

    Dominic Sharpe answered


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