[Solved] NPS answer request

0

REQUEST:

 

Can you please update the NPS survey answers so that it’s clear to a survey recipient that 0 is the worst choice and 10 is the best choice?  There is no indication of this in the answer choice.  Would be good if the answers could be displayed as:

0- Least Likely to recommend

1

2

3

4

5

5

6

7

8

9

10 – Most likely to recommend

Jim W (Moderator) selected answer

    Best answer

    0

    This capability does exist.  See the SurveyGizmo documentation for details – http://help.surveygizmo.com/help/article/link/net-promoter-score#setup

    Jim W (Moderator) selected as best answer
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