Based on the feedback from you, our users, we’re thrilled to announce a change in the way we offer service.
As of February 29th, Professional, Enterprise, and Dedicated accounts will now have the option to schedule one-on-one phone consultations with our service team, in addition to live chat, email service and the online community.
Personal/Basic accounts will now have the option to contact us via live chat, in addition to access to our online community and email service.
*All phone appointments will be scheduled at least 24 hours in advance*
Visit community.surveygizmo.com now to book an appointment, or review your service options.
A huge thank you to all of our users for their ongoing feedback. You are helping us grow!
Have questions, comments, or feedback about this new option? Feel free to start a discussion below!
Malia Scanlan, Partners In Development Foundation.
Correct phone contact is:
I need to downgrade to a free account, but don’t see the “downgrade” option on my accounts summary. I need to do this ASAP. I am located in Honolulu on Hawaii Standard Time (HST).
Malia Scanlan, Partners In Development Foundation