[Solved] Need to downgrade for now, but will need existing surveys when I re-Upgrade.


I’m in need of taking a hiatus with my paid account while undergoing a revamping of my operation.

I’ve read your summary about what to expect when downgrading … BUT need reassurance when I Upgrade back to my current plan that my existing surveys will remain; be active once again.  Thoughts?

Re: survey creation – I’ve a complex paper survey I’m in need of assistance with creating in SG.  Do you have staff – or consultants – who can assist with this or not? IF yes, please advise how to proceed.



Jery Whitworth asked

    Best answer


    Hey Jery – I’ve downgraded and upgraded again and I was able to retain all my features for my surveys.

    SurveyGizmo has email and chat support (depending on what plan level you are on). I don’t believe they do private consultations but they do have a list of recommendations. Here is their friends of SG list:


    I hope that helps!

    Lizzy Tekkel answered


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