[Solved] My email invitations are not piping the contact names from the uploaded sample. How do I fix this?



The contact name from the uploaded sample file (CSV format) is not correctly piping into the email invitation. The code I use (which has always worked) is: [contact(“first name”)] . 

The invitation simply omits the name completely, for example: “Dear ,”.

I matched the uploaded spreadsheet columns to the Gizmo contact fields.


Is there anyone here that can advise me on solving this issue?


Kind regards,

Ismail Ferullo asked

    Best answer

    Holly 2.17K Rep.

    Hello Ismail!

    Thank you so much for using our community!

    This sounds like a very unique issue that might need some advanced troubleshooting. I’m going to go ahead and start a ticket for this issue.
    Talk to you soon!

    Holly White

    Survey Fire Dancer

    Holly answered


      Question stats

      • Active
      • Views6862 times
      • Answers1 answer
      • Followers0 followers