[Solved] My email invitations are not piping the contact names from the uploaded sample. How do I fix this?

0

Hello,

The contact name from the uploaded sample file (CSV format) is not correctly piping into the email invitation. The code I use (which has always worked) is: [contact(“first name”)] . 

The invitation simply omits the name completely, for example: “Dear ,”.

I matched the uploaded spreadsheet columns to the Gizmo contact fields.

 

Is there anyone here that can advise me on solving this issue?

 

Kind regards,

Ismail Ferullo asked

    Best answer

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    Holly 2.18K Rep.

    Hello Ismail!

    Thank you so much for using our community!

    This sounds like a very unique issue that might need some advanced troubleshooting. I’m going to go ahead and start a ticket for this issue.
    Talk to you soon!

    Holly White

    Survey Fire Dancer

    Holly answered
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