Multiple choice answer that I deleted still shows–why?


I am building a survey from a copy of an older survey. It is not live yet and I have deleted all test responses, but, a multiple choice answer I deleted is still showing in the “build” view, but, when I go to edit the question, that multiple choice answer does not show.




I’ve closed my browser and even changed browsers.  

Community Admin answered

    @kelliemecham : Typically this is due to caching but as you have changed browers and the problem is still present there might be something else going on. It’s difficult to say without some additional info. If this problem persists I would encourage you to reach out to our support team with the survey name or ID so that they can dig in and sort out the trouble.

    Bri Hillmer
    Documentation Coordinator
    SurveyGizmo Customer Experience Team

    Community Admin answered


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