MSWord survey download freezes

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This happens regardless of the survey: If I download the survey as a Word document with most options checked (so I can see the logic, Question IDs, etc.), the download shows up in protected mode in MSWord, then when I select edit mode the document freezes up MSWord.  I want to create a codebook with the recoded items showing (e.g., choices are yes = 1, no = 2, not sure = 3) and the ability to “clean up” the document so it looks nicer.  Can you advise?  Thanks!

Margie Hertneck answered
    1

    Is there a way for you to try downloading on a different computer? This might help determine whether this is an issue isolated to your Word version or more of a general problem (I have not encountered the issue you described in any of my surveys).

    As far as putting together the codebook, you might consider taking a look at the Survey Legend:

    https://help.surveygizmo.com/help/survey-legend

    Dominic Sharpe answered
      1

      Excellent, thank you! I didn’t know about the survey legend tool – I’m new to SurveyGizmo.

      Margie Hertneck answered
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