Missing Responses


I just had people submit survey responses and I do not see their responses under “Individual Responses” and “Report.” I sent the shared link URL and I made sure they answered all of the questions. Do I have to do anything to make the survey go live?

Adam Che answered

    Same here. It has been over an hour. Over 10+ responses are not showing up for me.

    Lily Chan commented
      • I got help via live chat. The agent told me their response system is currently backed up about 80 minutes, but you can usually see your survey responses in 5 minutes. I checked my response summary again and I see them now.



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