Misfunction of “Editing Reporting Values & Aliases”

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Dear All

I wnat to export the survey data into Excel and SPSS, as well as in the report functions. When I set the values for the variables the first time, it worked well. However, when I adapted some mistakes later on in some data of the respondents, the values exported were again the variables names.

Even when I changed again in the “Editing Reporting Values & Aliases”, it was useless, even changing everything by hand. “Sequential” was always starting with higher number offset etc..

What can i do to edit small typo mistakes in the data to keep the “Editing Reporting Values & Aliases” to get useless?
Thanks for enlightenment.

Dominic Sharpe answered
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    Hi there!

    I’m not sure if I understand the issue, but are you trying to update Reporting Values or SPSS variable¬†names?

    If so, did you update one of the above but the changes didn’t save?

    It might be difficult for other users to advise specifically on what you are running into. You might consider reaching out to SurveyGizmo Support for troubleshooting specific to your survey:

    https://help.surveygizmo.com/help/surveygizmo-support-hours

    I hope this helps!

    Dominic Sharpe answered
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